Support

Start here for how-to, troubleshooting, downloads, and product information.

Documentation

• Converting Checks for Electronic Deposit Submission | ARC & Check 21
• Check 21 Resource Document
• Document & Form Guidelines | Reply Devices for Cheque 21 Image Scanners
• Document & Form Guidelines | Reply Devices for Cheque 21 Page Scanners

Downloads

• iStream Imaging's System Compatibility Specification

Media

• Digital Check TS230 with Continuous Loading Feeder Demonstration
• Digital Check TS400es: How to Clean Your TS400es
• Digital Check TS2X Cleaning Routine
  How to perform routine cleaning using the Cleaning Card
• Digital Check TS2X Cleaning Main Drive Rollers
  How to perform routine cleaning of the Main Drive Roller using the Cleaning Swab
• Digital Check TS2X Cleaning Scan-Head Area
  How to open the Outer Scan-Head to clean the lens area and remove jams
• Digital Check TS2X Document Jam Removal
  How to eject and manually remove document jams
• Digital Check TS2X Installing the Inkjet Cartridge
  How to properly install the inkjet cartridge
• Digital Check TS2X LED Indicators
  What are the LED indicators and sequence
• Digital Check TS2X Operating the Digital Check TS230 Check Scanner
  How to load checks and reply devices into the Digital Check TS230. Scanning checks and reply devices using the Digital Check Scan Lite Demo software
• Digital Check TS2X Unpacked and Ready for Installation
  How to setup, attach USB cable and power supply
• Digital Check TS2X Unpacking the Digital Check TS230 Check Scanner
  How to properly unpack the Digital Check TS230 check scanner and carton contents. Please keep your Digital Check TS230 box for Advanced Unit Replacement or depot maintenance.